And the cherry on top? “this issue is not always occurring” It’s something small, yes, but over the course of time, having to replug my dac every time I start up my pc, getting into other programs and picking Gamedac Game as default over and over and over again, just to have the headphones functioning as they should, it becomes tiring and stops being small. Nothing is more frustrating than watching a company whose products you love to use, seemingly ignore your complaints when something isn’t working as it should, I mean, why should they? They already have your money, so go kick a rock or something, right? Are you serious? All you have to do is own a pair of headphones, plug them in and restart your computer! It’s been over two years! Months ago, I talked to support and was told that they were unable to consistently reproduce the issue. And ever since, all people have gotten from you guys is “ the issue has been escalated to software team blah blah blah…check tech blog for updates” and funny enough, it’s the same thing I was told too. Where users have to unplug and replug their DACs in order for Gamedac Game to be recognized at Windows startup. I’m sure you guys are aware of the bug that has plagued the Arctis pro + Gamedac headphones since some 2 or so years ago right? Posts that do not fit into flair categories will promptly be removed at moderator discretion. 99% of all threads should get auto tagged automagically. You are doing a major service to yourself and our community. This helps our sub stay streamlined and quickly searchable for other on target threads. If your post manages to slip by the auto flair feature, please take a second and do so on your own. Rule 5 - Automoderator is currently reporting in and standing by. Rule 4 - Harassment, posts that are not constructive, and/or thread spamming will be removed and a ban may be issued. A ban may follow depending on the severity. Rule 3 - Absolutely zero tolerance for foul or aggressive language. If you have an urgent matter, please open a help desk ticket! Our inboxes are always full and we most definitely will not be able to get in touch with you right away. All time is donated by the team after regular work hours. They do not work in this subreddit full time. They are marked by an orange SteelSeries flair. Rule 2 - Some of the mods of this sub are SteelSeries representatives. All RMA related tickets will be auto removed by AutoModerator. All support matters will be handled directly through your ticket and our ticket system. If your help ticket was recently resolved and you feel it is not resolved, please create a "follow-up" ticket where we can further discuss your case. Threads relating to support will be closed with discussion continuing in your ticket at the SteelSeries Support Center. All Support related threads must have a customer support ticket either currently open or recently resolved. Rule 1 - This sub is not a dedicated support channel and it is not designed to be such. Sub Categories and Filters AUDIO KEYBOARD MOUSE CONTROLLER MOUSEPAD SOFTWARE Posting Rules National Holidays and are closed for business accordingly. We hope you enjoy your stay and find this sub to be a friendly and helpful community. Prior to posting any help related concerns, please be sure that you have an open ticket, through SteelSeries Support, with our customer support team. Stay awhile and listen! Please review the quick links and rules we have listed below. STEELSERIES SHOP OPEN A SUPPORT TICKET VIEW OUR FAQ STEELSERIES ENGINE DOWNLOAD TECH BLOG Winning is Everything
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